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Management Advice
Take on our professional support and hands-on management advice to elevate your park’s performance.
- Strategic Planning and Goal Setting
- Financial Management and Budget Optimization
- Operational Efficiency Analysis
- Risk Management and Compliance Guidance
- Sustainability and Environmental Management Advice
On-Site Training
Empower your staff to offer the best service to your guests with extensive training programs and experienced trainers.
- Customer Service Excellence Programs
- Back office and IT training
- Best Practices in Maintenance and Housekeeping
- Hospitality and Guest Relations Training
- Leadership and Team Building Workshops
Integrated IT Software
Revolutionize your park with our cutting-edge IT systems, optimizing reservations, planning, and revenue management.
- Property Management and Planboard
- Yield and Revenue Management
- Digital concierge and check-in services
- Smart climate control
- Cleaning and Maintenance Management
Marketing
In collaboration with 200+ partners, our experienced marketing team will boost visibility on all channels with strategies tailored to your park’s unique selling points.
- Branding and Identity Development
- Digital Marketing and Social Media Strategies
- Website Development and Optimization
- Promotional Campaigns and Event Marketing
- Market Research and Guest Feedback Analysis
Finance
Our versatile Finance department maintains close ties to our parks and partners, optimizing revenues for all stakeholders.
- Operating accounting systems and budgeting
- Issuing and processing invoices
- Making refunds and paying salaries
- Settling payments to householders and suppliers
- Communicating with suppliers, partners and banks
Customer Service
Enhance your guest satisfaction and retention with our multi-lingual customer support via phone, email and social media.
- 24/7 Customer Service in 8 different languages
- Complaint Resolution and Feedback Systems
- Special Offers and Guest Retention Strategies
- Personalized Care for Special Occasions
- Concierge and Guest Services
Quality Control
Ensure the highest standards of service with our quality control expertise, keeping your park ahead of the curve.
- Standards Compliance Audits and Certifications
- Quality Assurance Programs for Services and Facilities
- Health and Safety Inspections and Training
- Environmental Sustainability Checks and Improvements
- Continuous Improvement Processes and Benchmarking
Property Improvement
Transform or face-lift parts of your property with our in-house construction and design expertise.
- Full-scale renovation
- Remodeling and refurbishment
- Modernization and smart building
- Personalized interior design
- Landscaping and groundskeeping
Boost in Bookings
Give your booking website a makeover by leveraging our marketing expertise whilst simultaneously linking up to an established network of partners and affiliates to maximize bookings and occupancy.
- 200+ Partners and Affiliates
- Short and long-term yield management
- Personalized, dynamic marketing strategies
- Increase in website bookings
- Guaranteed occupation based on benchmarking
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