Operational support ResortNet

Elevate your business?We will help you grow

Outperform the competition. Enhance your holiday park's success with our comprehensive suite of services, ranging from management advice and advanced IT solutions to expert marketing support and quality control, resulting in increased bookings, higher occupancy rates, and greater profitability.

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Elevating Your Existing Property

Boost in Bookings

Give your booking website a makeover by leveraging our marketing expertise whilst simultaneously linking up to an established network of partners and affiliates to maximize bookings and occupancy.

  • 200+ Partners and Affiliates
  • Short and long-term yield management
  • Personalized, dynamic marketing strategies
  • Increase in website bookings
  • Guaranteed occupation based on benchmarking
Elevating Your Existing Property

Management Advice

Take advantage of our professional support and hands-on management advice to elevate your park’s performance.

  • Strategic Planning and Goal Setting
  • Financial Management and Budget Optimization
  • Operational Efficiency Analysis
  • Risk Management and Compliance Guidance
  • Sustainability and Environmental Management Advice
Elevating Your Existing Property

On-Site Training

Empower your staff to offer the best service to your guests with extensive training programs and experienced trainers.

  • Customer Service Excellence Programs
  • Back office and IT training
  • Best Practices in Maintenance and Housekeeping
  • Hospitality and Guest Relations Training
  • Leadership and Team Building Workshops







Elevating Your Existing Property

Integrated IT Software

Revolutionize your park with our cutting-edge IT systems, optimizing reservations, planning, and revenue management.

  • Property Management and Planboard
  • Yield and Revenue Management
  • Digital concierge and check-in services
  • Smart climate control
  • Cleaning and Maintenance Management




Elevating Your Existing Property

Marketing

In collaboration with 200+ partners, our experienced marketing team will boost visibility on all channels with strategies tailored to your park’s unique selling points.

  • Branding and Identity Development
  • Digital Marketing and Social Media Strategies
  • Website Development and Optimization
  • Promotional Campaigns and Event Marketing
  • Market Research and Guest Feedback Analysis




Elevating Your Existing Property

Finance

Our versatile Finance department maintains close ties to our parks and partners, optimizing revenues for all stakeholders.

  • Operating accounting systems and budgeting
  • Issuing and processing invoices
  • Making refunds and paying salaries
  • Settling payments to householders and suppliers
  • Communicating with suppliers, partners, and banks




Elevating Your Existing Property

Customer Service

Enhance your guest satisfaction and retention with our multi-lingual customer support via phone, email, and social media.

  • Customer Service in 8 different languages
  • Complaint Resolution and Feedback Systems
  • Special Offers and Guest Retention Strategies
  • Personalized Care for Special Occasions
  • Concierge and Guest Services




Elevating Your Existing Property

Quality Control

Ensure the highest standards of service with our quality control expertise, keeping your park ahead of the curve.

  • Standards Compliance Audits and Certifications
  • Quality Assurance Programs for Services and Facilities
  • Health and Safety Inspections and Training
  • Environmental Sustainability Checks and Improvements
  • Continuous Improvement Processes and Benchmarking




Elevating Your Existing Property

Property Improvement

Transform or face-lift parts of your property with our in-house construction and design expertise.

  • Full-scale renovation
  • Remodeling and refurbishment
  • Modernization and smart building
  • Personalized interior design
  • Landscaping and groundskeeping




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Domaine la Sapinière - 1
Domaine la Sapinière - 2
Domaine la Sapinière - 3
Domaine la Sapinière - 4

Domaine la Sapinière

– Operational Services

Recent restoration project, encompassing holiday home renovations and the furnishing of restaurant Dännenzap.


Full responsibility for holiday home real estate, including sales, reservations, and support for the homeowners.


Multilingual customer service and marketing support in social media presence, website building, and visibility among 200+ partners.


A short line of communication with the park owners to ensure continuous growth, profitability, and guest satisfaction.


Rental, booking, and review management through remote expertise and connections to multiple partners, booking channels, and IT software.

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